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UnitedHealth used a discriminatory algorithm for ranking care urgency.


AI Impact(s)

Bias and Discrimination

New York anti-discrimination regulators probed UnitedHealth for its algorithm after a study found it ranked healthier white patients with the same urgency need as Black patients in greater need of care. The algorithm, which used healthcare costs as a poor proxy for need, is sold to hospitals to help determine how to assign additional healthcare monitoring resources.

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